BMZ Mobile Return Policy:
At BMZ Mobile, we strive to provide the best products and services to our customers. However, we understand that sometimes your expectations may not be met. In such cases, we offer a return policy to keep customers happy.
1. Return window: .
We accept returns on all our products, excluding accessories and batteries, within 7 days after recieve. For accessories and batteries, we offer a 7-day return guarantee from the date of delivery.
2. Conditions of return:
To be eligible for a return, the item must be in original condition, including all accessories and packaging. The product must also be unused and undamaged. If the item is damaged or obviously used, it will not be eligible for a return.
3. Method of Return:
To initiate a return, please contact our customer support team at Contact:92+3227338694 in the return window. Our team will provide you with additional guidance on how to work the return process. Please ensure you have your order number and proof of purchase ready when contacting us.
4. Refund Policy:
If your return is approved, we refund the original payment method within 14 working days of receipt of the returned item. Shipping charges are non-refundable unless the item is found to be faulty or damaged during shipping.